1. Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

2. Shipping origin and fulfillment

Orders ship from 324 Radford St, Christiansburg, Virginia, 24073, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. National Tea fulfills orders according to the published method and stated shipping origin.

3. Shipping area and address accuracy

Our shipping market is United States. Available destinations and address limitations are shown at checkout. Contact support before ordering if your destination is not available.

Enter a complete and deliverable address. Contact support promptly to correct an address before dispatch; changes after dispatch depend on the carrier.

4. Delivery estimates and tracking

Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.

5. Shipping cost

Standard shipping is $8.00. Orders of $70.00 or more qualify for free Standard shipping where that rate is available at checkout. The checkout total is the final shipping charge for the selected destination.

6. Delayed, damaged or missing deliveries

Contact support@qirzunavo.shop or 502-594-9781 with your order number when tracking is delayed, the parcel is damaged or an order has not arrived. We review the order and carrier information and explain the next steps under our Return and Refund Policy. National Tea is located at 324 Radford St, Christiansburg, Virginia, 24073, United States.